Put the Freeze on Fraud

Put the Freeze on Fraud

Put the Freeze on Fraud

Sophocles, the ancient Greek dramatist, once said, “Rather fail with honor than succeed by fraud.”

While most people tend to live by this motto, there seems to be a few who didn’t get the memo. Examples include crooks calling businesses and demanding payment, and encouraging customers to buy pre-paid cards to pay their bills. Scammers are always attempting to put the heat on you this time of year.  Unfortunately, these criminals are usually trying to swindle you out of your money and get themselves a quick payday.

As a business owner, we hope you are never surprised if your electric account is past due. We issue monthly bills with due dates and send out late notices if you happen to fall behind. We also make automated courtesy calls to notify you that your account needs some attention.

Be very suspicious of anyone demanding immediate payment. That is not how we do business.

Typically, people who are attempting to scam you try to create a sense of urgency.  It is a scare tactic. Nothing creates urgency like telling you your electricity is going to be turned off on a Friday afternoon around 5 p.m. while you’re just gearing up for your summer, Saturday business. Should you receive this type of call, do the following things:

  1. Ask the caller for their name and number 
  2. Request your account number and total amount due
  3. Inquire on specific instructions on how and what to pay
  4. Hang up
  5. Search your phonebook or online for Santee Cooper’s phone number or location
  6. Report the call to a live agent or via live chat on the web

Don’t be fooled. Never give a caller any of your information. Only make notes about what they say. The more details you can gather and report, the quicker we can put the freeze on this type of activity.

For more information on fraud calls, click here.

Author Jessica Yourko

Jessica Yourko

Jessica Yourko is Santee Cooper's CIS Business Analyst and has worked with Retail Operations since 2001. She graduated from Coastal Carolina University in 1997 with a bachelor's in marketing and received her MBA from Winthrop University in 2006. Jessica is proud native of Horry County. She lives in Myrtle Beach with her husband and two children. In her free time, you can find Jessica soaking up the sun while she works on some project that likely involves fabric, paint or a glue gun.

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