Santee Cooper continues prep for Hurricane Florence Retail offices, Old Santee Canal Park are closed
MONCKS CORNER, S.C. – Santee Cooper continues to prepare for Hurricane Florence today, lining up contract crews and securing helicopters and other equipment to assist the utility’s own employees in power restoration efforts after the hurricane passes through South Carolina.
Santee Cooper closed its two retail business offices, in Moncks Corner and Myrtle Beach, at noon today and the offices will be closed until further notice. Santee Cooper’s Customer Care Center will remain open for customers who need to contact Santee Cooper by phone for normal business needs or hurricane-related issues.
- Customer service: 843-761-8000 (Berkeley County), 843-347-3399 (Georgetown and Horry counties); email firstname.lastname@example.org
- Report an outage, downed power line or other hazardous condition: 888-769-7688 or online at www.santeecooper.com/stormcenter
The Old Santee Canal Park in Moncks Corner, along with the Berkeley County Museum and Heritage Center located within its boundary, also closed today and will remain closed until further notice.
For power restoration, Santee Cooper is finalizing arrangements with contract crews to supplement its own transmission and distribution lineworkers, with 50 or more additional crews expected from across the Southeast. Santee Cooper also has four helicopters, equipped with saws, on standby and ready to patrol and remove obstacles on its statewide transmission system as soon as it is safe to do so after the hurricane. Equipment is being prepped and staged, and crews will be ready to begin the restoration work as soon as they safely can.
“We are continuing to monitor Hurricane Florence’s path and staging our equipment and personnel where they are safe during the storm and able to be quickly deployed on restoration efforts once Florence is gone,” Jim Brogdon, interim president and CEO, said. “We encourage customers to follow developments on our Facebook and Twitter pages, and to keep our outage reporting information close in case they do experience a power loss. Most of all, we ask them to stay safe.”